• Facebook logo

Flu Coronavirus Update

(Click Image Above To View Full Infographic)


If you are following the local news, you may have heard that several government officials who oversee Lancaster County have sent a letter to Governor Wolf indicating their intent to bypass the current designation by the State of Pennsylvania and move Lancaster from the Red to the Yellow phase of re-opening on Friday, May 15.

As an organization, Landis Communities believes that this is not in the best interest of our residents, clients and team members. We have provided our response to the officials and asked for clarification on the elements of their plan, primarily regarding access to and funding for testing as well as providing personal protective equipment. We are also in consultation with other retirement communities and senior service organizations in Lancaster to identify their concerns with moving forward too quickly.

In the Red phase, the Stay at Home order remains in effect. Travel is allowed only for life-sustaining purposes. When a move is made to the Yellow phase, some businesses are allowed to open, although hair dressers, gyms and pools remain closed. Schools remain closed but child care centers begin to open. Restaurants remain take-out or delivery only and large groups are still not allowed to gather. Face coverings should continue to be worn. In the green phase, all businesses would be allowed to open as long as they follow the guidelines of the CDC. See the reverse side for further details.

Personal Care and Healthcare regulations remain in effect throughout both the Red and Yellow phases. These areas must adhere to strict protocols for licensed care.

Landis Homes leadership is working on a five-phase plan for re-opening Residential Living – Red, Orange, Yellow, Blue, Green. Should Lancaster County moves to the Yellow phase on May 15, similar recommendations may be made for other Landis Communities affiliates. We will provide more information as the week progresses.

At this time, we continue to be without a known case of COVID-19 throughout Landis Communities. No resident tests are pending at this time. 

Residents, clients and family members may contact Jenny Sheckells with questions or concerns atjsheckells@landis.org or 717.381.3573. You may find other communications and videos on our website: www.landiscommunities.org/COVID

Larry Zook President/CEO Landis CommunitiesEvon Bergey Vice President, Community Initiatives Landis Communities 

opening phases


Dear Clients and Families:

Landis at Home is actively monitoring the progression of the coronavirus (COVID-19) to ensure that we have the most accurate and latest information on the threat of the virus.  As you know, this situation continues to develop rapidly as new cases are identified in our community. We are grateful that at this time we are not aware of any COVID-19 positive cases with our team members or clients. We are aware this could change quickly. We are sharing how our organization is responding to the threat of COVID-19. 

We are following updates and procedures from the Pennsylvania Homecare Association, the Department of Health, the Centers for Disease Control (CDC), and local and county authorities. Our response and plans may adjust according to the recommendations from these organizations. 

  • As a standard practice, we have an emergency preparedness plan in place. We will continue to follow it as this situation evolves or update it accordingly.
  • All caregivers are screened for signs and symptoms of COVID-19 before reporting to work.  Caregivers will follow established protocols regarding staying home when sick or demonstrating signs or symptoms of COVID-19 in coordination with Landis at Home’s Registered Nurse.
  • Communication with caregivers to assess any known risk factors, such as travel to areas with widespread outbreaks or local contact in areas known to have reported cases are ongoing.  We will advise them not to report to work if they are deemed high-risk.
  • We believe that home remains the safest place for you or your loved one, as indications show that the virus is spread more quickly in facilities and larger group or public settings. Possible exposure will remain the lowest for those who are able to stay in their homes with limited outside contact.
  • For clients we serve who reside in facilities or other group-type living situations, we will work closely with the facility on any protocols, exchange of information, or other guidelines as necessary.
  • We realize many of our clients are especially at risk, given they are older adults or have underlying health issues. We are vigilant about our need to help protect these individuals from illness be it the flu, COVID-19, or any other communicable disease. These infection control measures such as hand washing and use of personal protective equipment are not new to us as we seek to minimize risk regularly for our clients, regardless of an outbreak such as this new coronavirus.   
  • Landis at Home has developed a team of caregivers who are serving only those who live at Landis Homes and a separate team of caregivers who are only serving those who live in the greater community to decrease risk of exposure to all involved. This may mean a temporary change in the caregiver providing your service.  This is a temporary measure, so we appreciate your patience.

Contingency Planning for You or Your Loved One

Depending on the severity of the spread of illness in communities or the response taken by national and state authorities (e.g. mandatory isolation, closure of schools, etc.), our staffing levels may be affected. As a result, we may be unable to cover all shifts. We will make every effort possible to provide our clients with safe and appropriate care and seek to avoid canceling shifts, however, we cannot guarantee this will not occur given the uncertainties about this situation. If staffing levels would become critical, we would triage the needs of our clients and prioritize those clients with the highest needs.

At all times, regardless of a viral outbreak or other situation, it is recommended that you have alternative arrangements for the provisions of care in the event we are unable to provide services. At this time, our staffing is strong and healthy and our goal is to remain that way and serve you well through the duration of this Pandemic.

What You Can Do to Protect Yourself and Your Family

  • Wash your hands often with soap and water for at least 20 seconds. Use an alcohol-based hand sanitizer that contains at least 60% alcohol if soap and water are not available.
  • Avoid touching your eyes, nose, or mouth with unwashed hands.
  • Avoid close contact with people who are sick.
  • Cover your mouth and nose with a tissue when you cough or sneeze, then throw the tissue in the trash and wash your hands.
  • Clean and disinfect objects and surfaces.
  • Eat well, drink lots of water and get rest to strengthen your immune system.
  • Have a family emergency preparedness plan that includes care coverage and back up support, if possible.
  • Stay at home and limit your contact with others.

If you are having symptoms (fever, sore throat, cough, headache) or have been exposed to someone who has tested COVID-19 positive or who has symptoms of the disease, please notify our office immediately.

If you have any further questions, please feel free to contact me. I want to assure you that we are following all the necessary protocols to protect our clients and our caregivers.

For more information, please click here.


Michele Sipel, OTR/L, CSA

Director of InHome Services

Landis at Home, LLC.


Landis Communities Update Regarding All Affiliates



March 23, 2020

Landis Communities

Staffing – the plan for utilizing staff across the organization has begun.

o Due to the temporary closure of Landis Adult Day Services, team members have been re-deployed to other positions.

o Landis at Home staffing is strong. They are able to fill requests for care at Landis Homes and in the community as well as help in other areas where needed.

Client notes – a special service Landis at Home has been able to provide to clients is to hand deliver notes from family. Notes are sent electronically to team members. They print them and take them when providing care. The response has been heartwarming.

Pathways Institute for Lifelong Learning®

We recognize that with more time spent at home, there a limited options for learning. Because Pathways classes are postponed until at least April 17, Anastasia Petrovskaya is reaching out to several instructors with the request to record a presentation of the course on video. The videos would then be uploaded to an online channel/source and the links shared with Pathways participants. Stay tuned for more on this.

At this time, we are offering free resources, such as online learning, virtual tours of museums and historic sites, streams of concerts, etc. A list of free online resources for all residents and clients is below. We hope you enjoy these enriching and educational opportunities to experience the world from the comfort and safety of your home.

Free Online Resources

Online Learning: more than 450 course from Ivy League Schools:


A list of US Museums you can tour online:


Article about virtual tours of US National Parks:


This article lists some great resources, including virtual tours of parks, zoos and historic places around the world, live opera streams from Metropolitan Opera and many more:


More virtual tours here: https://www.refinery29.com/en-us/2020/03/9576127/free-virtual-tours-online

Virtual Museum exhibits of the world famous masterpieces: https://www.pbs.org/newshour/arts/19-immersive-museum-exhibits-you-can-visit-from-your-couch

Virtual concerts here:



March 19, 2020

March 19 Landis Communities Update from Landis Communities on Vimeo.

The goal of Landis Communities during this unprecedented time is to keep our residents, clients and team members safe and healthy. We continue to appreciate your support as we closely monitor the guidelines and protocols of the CDC, the State of Pennsylvania and others as we make difficult decisions. We understand you and your loved ones are impacted by these decisions so we are striving to keep you informed through the documents and videos posted on the website for each affiliate as well as at LandisCommunities.org/covid. 

Today’s update is intended to give you an overview of all parts of Landis Communities and how affiliates are working together. Leaders from across the organization gather by video conference each morning to discuss important issues. Larry Zook, President/CEO of Landis Communities and members of the Leadership Team, Evon Bergey, VP of Community Initiatives and Michelle Rassler, VP of Operations/Executive Director of Landis Homes have contributed to this update.

How are the Affiliates working together and supporting each other?

There are three primary areas of collaboration:

  • Screening of team members – the system for screening was developed and a process was put in place for staff to administer at all sites
  • Staffing – to prepare for staff needs moving forward, a survey was conducted with all team members. We can now cross train staff and implement a process to identify needs across Landis Communities and who is available to work.
  • Supplies – inventory has been accessed across Landis Communities.

Are there any concerns regarding supplies?

The reality is that supplies will likely be depleted. Each entity is ordering what they can and we have the information to request emergency allocations. We are also being creative. For example, at Landis Homes and Welsh Mountain Home, volunteers are helping to make masks.

What is happening at each affiliate?

Landis Homes

While only essential visitors are able to come to campus,  we are trying to maintain as much normalcy for residents as possible. For Residential Living residents, The High Learning & Wellness Center continues to be a place where people can connect, while maintaining appropriate six feet social distance. Although we have postponed Pathways Institute classes, the fitness area and swimming pool are open to residents at this time (with additional safety measures and frequent cleaning). This supports residents in staying healthy and having quality of life at this difficult time. In Personal Care and Healthcare, we are helping residents to find new ways to connect with loved ones. Video messaging has begun and we are working on a plan for “outside the window” times like have been seen on the news or social media. We will reach out to families soon.

Landis at Home

Landis at Home has a strong workforce that is continuing to secure clients at Landis Homes and in the community. They are observing universal precautions.

Landis Adult Day Services

Based on Governor Wolf’s recommendation, ADS closed 3/17/2020 and will remain closed through 3/31/2020. This date will be re-evaluated as it gets closer. Team members are supporting other areas of Landis Communities.

Steeple View Lofts

Residents at Steeple View Lofts are supporting each other. Non-essential visitors are  discouraged and visitors and vendors are being screened.


Several cases of influenza have been identified at Welsh Mountain Home. Universal precautions are being practiced. Supplies are an issue but they are working with Landis Communities. At Mountain View Terrace, residents are practicing social distancing and discouraging visitors.


Classes are currently postponed until April 1. More communication will be forthcoming over the next weeks.

How is the team doing?

There are many unknowns with this virus so the team is doing all they can to prepare for what could happen. At Landis Homes and Welsh Mountain Home, through Landis at Home, and at Steeple View Lofts, team members are thinking ahead and planning. They are also carefully responding to the many questions of residents and clients. As a whole, the team is fully functioning and working at high levels. Leadership is encouraging team members to care for themselves with time off to rest and refresh.

Are there messages we have heard from Board Members or Residents?

One of our Landis Communities Board members, Dr. Dan Mast, who is a physician and also chair of the Landis Homes Board, has expressed appreciation for the way everyone has come together to prepare. Dr. Mast also shared how important social distancing is to prevent the spread of the COVID-19 virus. This is essential for the health and well-being of all who are part of Landis Communities. 

Many residents, who for many years have been prayer warriors, have told us that they are praying for all residents and clients of Landis Communities and for team members. This means so much to team members as well to know they are being prayed for.

What help is needed at this time?

  • Prayers
  • Supplies – we may have some needs in the near future – please watch for communications
  • Financial support – this will be a need moving forward. We do not know the financial impact this will have across Landis Communities, but our priority is to have the team members we need to care for residents. We will share more on this soon.

One source for personal meditation and prayer is a daily meditation from Richard Rohr. This morning he shared thoughts about the current COVID19 pandemic…

“We are in the midst of a highly teachable moment. There’s no doubt that this period will be referred to for the rest of our lifetimes. We have a chance to go deep, and to go broad. Globally, we’re in this together. Depth is being forced on us by great suffering, which as I like to say, always leads to great love.”

In these uncertain times, we can be certain that we are surrounded by God’s love. Praying that we each experience this deep love today and in the coming days.